1. Overview

This website and offline store are operated by In The Name of Bali (“we”, “us”, “our”). Throughout the site and offline store, the terms “Service” refer to all of our products, tools, materials, shopping, and promotional services. By visiting our site, using our offline retail premises, or placing an order (online or offline), you the customer (“you”, “your”) engage in our Service and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced or linked herein. If you do not agree to all of these Terms, you must not access or use our Services.

We may update, change or replace any part of these Terms at our sole discretion by posting updates and/or changes on our website. It is your responsibility to review this page periodically. Your continued use of or access to our Services after changes constitutes acceptance of those changes.
This Service is hosted on an e-commerce platform, and we may utilise offline store locations for fulfillment.

2. Eligibility and Use of Service

You represent that you are the age of majority in your place of residence or have reached the age of legal majority and have given us consent to allow any minors under your account to use our Services. You agree that you will only use the products and Services for lawful purposes and in accordance with these Terms.

You must not:
a) use the Service in violation of any applicable laws;
b) reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without explicit written permission;
c) transmit any destructive code or attempt to interfere with the functionality of our systems.

A violation of any of these Terms may result in immediate termination of your access or use of our Services at our sole discretion.

3. Order, Pricing, and Availability

All product descriptions, prices (online or offline), offers and availability are subject to change without notice at our sole discretion. We reserve the right to modify or discontinue any product or service, or to limit the quantities offered or cancel orders, in our sole discretion, at any time without liability.

We may refuse or cancel any order you place for any reason, including but not limited to: limitations on available quantities, error in product or pricing information, or where we suspect resale or distribution. If your order is cancelled, we will attempt to notify you using the contact information you provided, and you will receive a refund for any amount paid as required by applicable law.

We provide no warranty that the quality of any products, services or information provided will meet your expectations or that any errors will be corrected. You accept that you place orders at your own risk.

4. Limitations, Returns, and Refunds

Unless we explicitly state otherwise, all sales are final. We may provide return or exchange policies but only at our discretion and subject to conditions listed on our Returns & Exchanges page. We reserve the right to refuse returns or exchanges if any policy conditions are not met.

You accept that we have the right — without prior notice — to correct any error, inaccuracy or omission and to change or update information or cancel orders, even after you place an order. We are not obligated to update site content.

5. Intellectual Property

All content on this site, including but not limited to text, graphics, logos, images, audio clips, packaging designs and software, is our property or the property of our licensors and is protected by Indonesia and international intellectual property laws. Your use of any of this content is strictly prohibited unless we grant you permission in writing.

6. User Feedback and Submissions

If you send us suggestions, ideas, creative proposals, or other materials without our request, you agree that we may use, edit, copy, publish and distribute those comments in any medium without compensation to you, and without obligation to maintain confidentiality. You warrant that your submissions do not violate any third-party rights and do not contain malicious or unlawful content.

7. Disclaimers; Limitation of Liability

Our Services and products are provided “as is” and “as available” and we disclaim all warranties, whether express or implied, including but not limited to fitness for a particular purpose, merchantability or non-infringement.

In no event shall In The Name of Bali, our affiliates, officers, directors, employees, agents or licensors be liable for any indirect, incidental, special, punitive or consequential damages, including lost profits, arising out of or in connection with your use of the Service or products, whether in contract, tort (including negligence) or otherwise, even if we have been advised of the possibility of such damages. Where prohibited by law, our liability is limited to the maximum extent permitted by law.

8. Indemnification

You agree to indemnify, defend and hold harmless In The Name of Bali and our officers, directors, employees, agents, affiliates, licensors and suppliers from and against any and all claims, liabilities, damages, losses or expenses (including legal fees) arising out of or related to your breach of these Terms or your violation of applicable law or the rights of any third-party.

9. Governing Law and Dispute Resolution

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Republik Indonesia. Any dispute, claim or controversy arising out of or relating to these Terms or your use of the Service shall be submitted to the exclusive jurisdiction of the courts located in [insert city], Indonesia.

10. Termination

We may terminate your access to the Service for any reason in our sole discretion without notice. All provisions of these Terms which by their nature should survive termination will survive termination, including ownership provisions, warranty disclaimers, indemnity and limitations of liability.

11. Severability and Waiver

If any portion of these Terms is found to be unenforceable under applicable law, that portion shall be deemed severed and the remaining provisions will continue in full force and effect. A delay or failure to enforce any right under these Terms shall not constitute a waiver of that right.

12. Entire Agreement

These Terms constitute the entire agreement between you and us regarding the Services and supersede all prior or contemporaneous communications and proposals. Any ambiguity will not be construed in favour of the customer but rather in favour of us.

13. Changes to Terms

We reserve the right, at our sole discretion, to revise and update these Terms at any time by posting the amended Terms on our website and/or in our offline store communications. It is your responsibility to review our website periodically. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.

14. Contact

For questions about these Terms, please contact us at:
In The Name of Bali
Email: [inthenameofbali@gmail.com]